This Shipping Policy applies to the mensusa.com website, which is owned and operated by MensUSA. Before we get into specifics, let us be clear on our
shipping "philosophy":
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We want to get things to you as quickly as humanly possible.
• To keep things simple, we offer Flat Rate Shipping in the continental United States on all orders.
• For orders that exceed $99, we offer Free 3 Day Shipping in the continental United States. Orders must be received before 4PM PST to qualify.
• We offer expedited shipping for additional shipping charges, we are not in business to "profit" from shipping; you are charged what we are charged.
DELIVERY TIME
MensUSA provides this Online Privacy Statement to inform you about our privacy policy for the mensusa.com website and the choices you can make about the
way your information is collected and used.
Delivery Time is dependent on 2 factors:
1. "Availability". Every product detail's page will show a value similar to "Usually Ships in 2-3 days". It is also noted in the Shopping Cart, and informs
you of how quickly an item will be ready to ship out. For example, some items will ship within 24 hours, others in a couple days, while some may take as
many as several weeks (especially custom products). The "Availability" value is an estimate. We do our best to ship items out as quickly as possible, so we
often get orders out more quickly than is noted by the "Availability" timeframe, but please do not count on that.
2. The method of delivery - our Free shipping method is either FedEx Ground (commercial addresses) or FedEx Home Delivery (residential addresses). FedEx
Express Saver takes 3 business days; 2nd Day Air is two business days, and there are several options for Overnight delivery based on the time of day to be
delivered.
Additionally, please note that delivery time is also based on "business" days. For example, if you place an order on Sunday, it's impossible for us to ship
an item the same day as all the shippers are closed.
CALCULATING COST
We do not profit from shipping. Should you charge Rush shipping, or if we're shipping your order internationally, your shipping cost will be exactly the
same as we are charged by whichever shipping company is used to deliver your package. Shipping costs are calculated on the website automatically during
Checkout based on the weight of the items you are purchasing.
TRACK YOUR PACKAGE
To check status on your order, you can do so by clicking here.
CONTACT US
We process our orders daily but we still require 2 to 4 days handling time to process and ship the items to you. If you have not received tracking, simply
email us at [email protected] and ask for a tracking number. Please include Tracking Request in the subject
line of your email.